Firm Invoice Settings: Logos, Custom Disclosures, Billing in Advance or Arrears, and More!

Custom logos and disclosures are not available on the Essential plan. More information on our plans can be found here!

Customize the AdvicePay experience for your firm's clients by replacing our logo with your own business logo! 

Your custom logo will replace:

  • Our logo in the upper left hand corner of AdvicePay for both you and all clients firm-wide
  • The large "INVOICE - #" header on all client invoices firm-wide (including those already issued)
  • Our logo in emails to all clients firm-wide

To get started, head on over to Firm Settings > Company.

1. Under Firm Logo, drag and drop your logo into the upload box, or click the box to bring up an upload window and select a file from your computer. 

Accepted File Types: JPG, PNG, GIF, SVG   |  Size Limit: 1 MB

Tip: Need to make adjustments to your logo in order to upload it? You might try an online editor like Canva or Pixlr! To reduce your file size, you can use an image compression website like TinyJPG.

2. Use the Finalize Logo controls to crop and/or resize the logo if necessary by zooming in or out so that it fits within the rectangle selection box. 

Note that you can make the selection box larger or smaller as well:

3. Click the "✓" button in your control area to save and return to your settings. To remove your logo at any time, click the Delete link.

To enable Standard advisors to add a different logo for their clients' invoices, toggle  Enable advisors and offices to override logo image to on

Adding More Information to Invoices

Under Firm Settings > Invoice > Additional Information you can include other details to appear on all invoices firm-wide, such as a company address or phone number! (There is no character limit.)

When finished, click Save.

To enable Standard advisors to edit, replace, or add their own details for their clients' invoices, toggle Enable advisors and offices to include their own additional information to on

Adding a Custom Disclosure to an Invoice

Include your own legal disclosure when invoicing clients under the Firm Settings > Invoice section. This language will appear at the bottom of every invoice -- including those already issued!

To add custom disclosure language, enter your text in the Invoice Disclosure box, then click Save. (There is no character limit.)

Billing in Advance or Arrears

By default the invoice date range on subscription (recurring) invoices is Bill in advance. To change your invoice date range settings, go to  Firm Settings > Invoice, select Bill in advance or Bill in arrears, then click Save.

When you request a subscription payment, you will see the default invoice date ranges looking forward or backward based on your settings here. 

Updates to this setting will change the date range on future subscriptions that you issue. It will not change the date range on historical invoices.

You also have the option to individually adjust whether a subscription should bill in advance or arrears during the payment request process!

Fee Calculation

If a Fee Calculator is used when creating a client's invoice, by default the calculation will display on client's invoices. 

To hide the calculation from client invoices, head to Firm Settings > Invoice and toggle the "Show the fee calculation on all invoices firm-wide" button to off.

Description of Service

Save your standard service descriptions to speed up payment requests! 

Firm-wide Service Descriptions

To enter a service description for inclusion on invoices requested by any firm user, go to Firm Settings > Invoice, select New Service Description, enter a brief title and the description, then click Save.

To change an existing description, click Edit. To remove a description, click the X button.

Personal Service Descriptions

To set up additional personal service descriptions for inclusion on invoices to clients assigned to you, see this article!

Esignature Voided Document Setting

When documents are voided by the Home Office Admin or the Account Owner, there is an email that will be sent to let them know.

This setting can be kept on(green) or off (grey) to notify advisors when a document is voided by the account owner or a home office admin.

When this is on, Advisors will receive an email similar to the one below if their document is voided. The header of the email will show as Document Voided:

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